Privacy Policy

Last Updated: March 2024

Introduction

This Privacy Policy explains how TenderX ("we," "us," or "our") collects, uses, and protects your personal information when you use our tender intelligence platform and related services. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information for various purposes: Personal Information: • Name and contact details • Company information • Login credentials • Payment information Usage Data: • Browser type and version • Time spent on pages • Features accessed • Technical information about your device Tender Data: • Tender documents uploaded • Search queries • Bid history and preferences • Analysis results and reports

How We Use Your Information

We use the collected information for: • Providing and maintaining our services • Improving our platform features • Analyzing usage patterns • Communicating updates and offers • Processing payments • Providing customer support • Detecting and preventing fraud • Complying with legal obligations

Data Storage and Security

We implement industry-standard security measures to protect your data: • Encryption of data in transit and at rest • Regular security audits • Access controls and authentication • Secure data centers • Regular backups • Incident response procedures Your data is stored in secure cloud facilities located in India and complies with all applicable data protection regulations.

Data Sharing and Disclosure

We may share your information with: • Service providers who assist in platform operations • Payment processors for transactions • Analytics providers to improve our services • Law enforcement when required by law We do not sell your personal information to third parties.

Your Rights

You have the right to: • Access your personal information • Correct inaccurate data • Request deletion of your data • Object to processing of your data • Export your data • Withdraw consent Contact our privacy team at [email protected] to exercise these rights.

Cookies and Tracking

We use cookies and similar tracking technologies to: • Maintain your session • Remember your preferences • Analyze usage patterns • Improve user experience You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: • Email: [email protected] • Phone: +91 80 4123 4567 • Address: WeWork Galaxy, 43 Residency Road, Bangalore, Karnataka 560025